I just opened my business, now what do I do?
Many new businesses struggle when they first open here are some tips to help your new business thrive when you open. There should be three main priorities to focus on. The first being a Marketing/Sales team or strategy, getting people excited for your product or service before it even comes out is a great way to open strong. Secondly, the final product and its quality are at the level that would exceed the customers’ expectations. Lastly, building lasting relationships with customers and the community will keep the product in the consumer’s hands and smiles on their faces.
A Marketing plan is be a top priority, getting customers excited and anticipating the product is something that businesses need to focus on. With little “hype” over the product will make it less wanted. Having an online presence is a very important detail considering the times that we are in today, along with Sale’s promotions and coupons which are a great way of spreading the word. Keeping the website updated or changing it for different occasions can keep the business interesting. Spreading the word of your business or product by word of mouth is very important as well.
Please the customer should be a no brainer that’s why making the quality of the product should be very important, a business should be proud of its product and stand by the quality of it. This can be done by hands on work from the business owner overtime, some business owners get lazy after a while, making sure to keep up with it is what a good business owner does. Getting critiques from your customers should be taken and considered, after all they are the ones purchasing your products. Exceeding already very high expectations is how you wow a customer and word is spread about a product.
Customer loyalty is what new businesses thrive off of, they add up to a major percentage of sales, that’s why building relationships with customers and the community is important. Donating to local charities and sponsoring local sporting events is a great way to receive recognition as well as helping others. Having a networking team to build your business is very important a well. Customer service is very important to make sure customers are satisfied and they receive help if they are not. Making sure all customers receive the best treatment possible is a very important part as to why businesses get customers to come back.