Management- Small Business Resources - EM4B

Small Business Resource Center

10 Things I Learned Working in Retail

If you are the owner or manager of a retail small business, that first job you had at 18 as a cashier or sales associate may have been several years ago. Now that you’re secure in the retail industry and you’re the one in charge, you may want to be reminded of some important concepts to put in place to bring you more success and a smoother running business. Here are 10 things I learned when I worked in retail.

How Do I Recover From a Bad First Impression?

You have this funny, uneasy feeling in the pit of your stomach and you can't stop thinking about that cringe worthy experience you had in a recent client meeting. You realize you may have made a bad first impression with someone you are hoping to do business with. Oh, boy. Now what? It is possible to save the relationship you were trying to build.

Make your highs higher instead of focusing on your lows.

Every business has cycles. Over the years, each business discovers that certain times of the year are busier than others.  Many small business owners try to make the low cycles higher and often this not the right strategy for several reasons:

Should I rent office space?

No.  If you’re starting a service business and you don’t have customers coming to your physical place of business do not start your business with office space.  Aside from employees rent and office expenses will most likely be your biggest drain on cash.

Getting ready for 2011

This is a great time of year to work on your business, as January is usually a slower time of year for most small businesses. It's also the time of year that we personally pause and reflect on the past year and set our personal and professional goals for the new year.

What is the best way to establish a vendor relationship?

Some times small business owners want or need something so fast they don’t spend the time to make sure their new relationships with a vendor is in writing. 

Do I need a phone that has email on it for my business?

When looking for an answer to this question, stop to think if you are the one of the main contacts for your prospects and customers.  If the answer is yes, then you should definitely invest in a PDA.

Can you get by with yesterdays skills and education?

It depends, where do you want to go? If you are an individual in a fast track career or a small business owner, then the answer is absolutely not. Not only do you have to stay ahead of your competition, but you must continually update your skills, abilities, and education.  Here are six ways for you to keep advancing in these areas:

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