Regardless of how many people are part of the small business, getting together for office meetings should be an organized routine that all companies implement.  These meetings are going to be a driving force in building your business and developing newer and better ways to conduct business.

Remember the old adage, “The customer is always right”?  A lot of companies have moved away from it because many consumers took advantage of their position.  But what if we business owners still operated with that philosophy in mind? 

Ever get home from picking up carry-out and realize something is missing?  Or pick up your new car and the windows aren’t tinted as promised?  Or show up for a hair appointment, you made that day, 10 minutes early, to find they’re running 20 minutes behind? The list goes on…..

It depends how big your company is and how often your customers call. If you have a company with employees that will still be working while you’re on vacation then they should be able to handle it. If your customers only want to talk to you when they call, you might want to send out an email to let them know you’ll be on vacation and what to do if they must talk to someone while you’re away.

He’s such a downer” or “She’s Ms. Negativity.” Have you heard similar statements to these before?  Unfortunately, there are some people who are good at constantly filling us in on their life’s troubles. You know the ones; always mentioning how unhappy they are about their jobs, relationships, weight, health and life in general. Most likely you’ve had an encounter with these types of people in the past.