Usually when this type situation arises, it's because of a disconnection between what the employees expect and what you expect. There is an easy way to solve this issue by going through a detailed position description with your employees.

Good receptionist or front desk people are hard to find, but it isn't hard to make the staff you have now better. There is a great 5 step procedure that can help you create a better receptionist-front desk person.

Logos are not an essential part of marketing your business and often times can slow you down. Customers aren’t going to do business with you based on your logo, and there are other things that should be focused on instead of designing a logo.

With the internet becoming increasingly used as a way for potential customers to find out about products and services, basic web sites have become an essential part of a good marketing program for both new and established companies.

People going into business for the first time often aren't sure what expenses can be written off and what expenses can't.  If an expense is written off that shouldn't be it is illegal and can cause serious consequences including large fines and jail time.

When it comes to your business, your house is no different than any other business expense you pay for personally.(link to previous article about “Personal Expenses”)  If you use part of your house to run your business, you are able to write-off a portion of the house and some of the costs to operate and maintain the house.

Ever get home from picking up carry-out and realize something is missing?  Or pick up your new car and the windows aren’t tinted as promised?  Or show up for a hair appointment, you made that day, 10 minutes early, to find they’re running 20 minutes behind? The list goes on…..